> For the complete documentation index, see [llms.txt](https://docs.algopro.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.algopro.us/getting-started/faq.md).

# FAQ

## How do I make sure I have access to all TradingView tools?

Anytime a new TradingView tool is released, it will be announced. Then you can simply go to your account portal, go to the TradingView Access tab, and refresh your TradingView username to gain access to any new tools.

## I'm trying to login but cannot find my account? <a href="#im-trying-to-login-but-cannot-find-my-account" id="im-trying-to-login-but-cannot-find-my-account"></a>

If you purchased AlgoPro prior to 2024, it's possible you signed up on our old platform before we moved to a new platform. Simply create a new account on the new platform with the same email as your old account. You can then contact support to connect your membership to your account for you.<br>

## Why don't I have access? <a href="#why-dont-i-have-access" id="why-dont-i-have-access"></a>

Make sure the username you used to connect your TradingView account is correct. If so, **refresh your browser/app** and then check your indicators menu on TradingView again.

If you just created a TradingView account as you signed up for AlgoPro, it may take 5 - 10 minutes to be indexed in TradingView's userbase.<br>

## What markets and timeframes does AlgoPro work on? <a href="#what-markets-and-timeframes-does-algopro-work-on" id="what-markets-and-timeframes-does-algopro-work-on"></a>

AlgoPro works on any market internationally including stocks, indices, forex, futures and commodities on all timeframes including 1m, 5m, 30m, 1H, 4H, 1D, 1W, etc. You can utilize our tools for scalping, swing trading, or even trading options as well.

There is no **"best timeframe"** as it really all depends on the current market conditions, your trading style, and other factors. We generally recommend to try trading higher timeframes with but many of our users optimize AlgoPro for lower timeframes and find success.<br>

## **Is it friendly for beginners?**

You don't need much experience to understand the signals & features provided by AlgoPro.

However, trading can be difficult and takes time to learn regardless of the indicators on your charts. If you're new to trading / technical analysis in general, we recommend paper-trading at first and studying risk management until you get familiar with how it all works to build some confidence in trading.

There is no magical indicator, algorithm, robot, EA, or signal provider that will enable you to effortlessly make money in the markets.

## **Will it trade automatically?**

We designed AlgoPro as a system of tools for you to use to create your own & unique trading strategies. You can use third-party platforms like 3Commas or TradersPost to create automated strategies with AlgoPro indicators and strategies.<br>

## Can I upgrade my membership anytime?

Yes, you can upgrade your membership at anytime. However if you wish to upgrade and receive a refund for your prior membership, you must upgrade within 30 days of your first membership payment.<br>

## Can I cancel my membership anytime?

Yes, you can cancel your membership at anytime with the click of a button in your AlgoPro account portal.